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LATEST NEWS -

"I speak to many senior people about trade issues, and when I ask them 'where did you hear that?', they reply - 'Boughton's'.  -  An extremely well-known manager, 20 April 2007.

We have been asked for a 2008/9 features schedule - it'll be onsite soon

23 July:

Coffee Republic will extend its use of contactless payment devices after a successful trial at five London outlets, it is reported today. The company uses a OneTouch system from Barclaycard Business, and says that where it has actively promoted the facility, 20 per cent of credit card transactions are now being completed using the contactless system.  The company’s head of commercial business says that Republic has a definite aim to convert more transactiions to contactless, and will also do as much as it can to reduce cash handling in stores.

 

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We are intrigued by the results of the contest run by Aero hot chocolate, in which the brand offered a new VW Beetle in a prize for an on-pack contest.  What fascinates us is the number of entries – 11,114.   We suspect that we are not the only ones to wonder how a response like that, from beverage trade operators, can be achieved.   The prize was, as a matter of interest, won by the café trade - by the Brief Encounter cafe in Langwathby, Cumbria (and by someone who has yet to pass her driving test!).

 

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There is an intriguing exhibition coming up in London, from 26 September to 13 December. It’s at Dr Johnson’s House, 17 Gough Square, and it’s ‘Tea and Coffee in the Age of Dr Johnson’.  The curator, Stephanie Pickford, promises us a fine collection of interesting tea and coffee artefacts from the time.

 

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One coffee artefact which has caused a curious fuss in the States is a coffee tin branded by Choc Full o’ Nuts, which is a subsidiary of Zanetti, the Italian company.  In the film The Bucket List, such a coffee tin is used for the ashes of a cremated character… apparently the company has now been inundated with requests for tins to be used for the same purpose. With delightful American sincerity, the company has said: "We are humbled by the requests we have received from people wanting to incorporate our coffee in their personal end-of-life decisions."

 

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The latest brand to open up an online store selling by the pack is Origin, from down here in Cornwall. It’s at http://www.origincoffee.co.uk/acatalog/origin_coffee.html

Steven ‘Barty’ Bartlett, the man who has led Coffee Republic for the past couple of years, is to step down as CEO, although will remain part of the management team.    Steven Bartlett, notably described by the Times as ‘a rebel shareholder’, was effectively the man who took over from the Hashemi family, founders of the chain. Chairman Peter Breach is reported as saying that Mr Bartlett would retain his shareholding, and has stepped down because the feels he has achieved the job for which he is best suited, the rejuvenation of business and the management of change.  The chain has 191 outlets. Ten are overseasm and in the UK its has 16 company-owned stores, 53 franchised cafes and 112 concessions.   A notable statement in a recent trading update said that the chain was still ‘carrying’ a dozen of its company-owned stores.

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Starbucks is reportedly turning to a new kind of hot-weather drink, the ‘sorbetto’.  Taste tests have begun in America on fruit ice sorbets served in 10oz cups, priced in the States at $2.95  (£1.47).  The drink is reported to be 250 calories.  One American paper has reported Starbucks employees as grumbling that ‘this is gonna be a lot of work’; some online comment has also been reported, to the effect that the items are too labour-intensive and time-consuming for an impatient customer base.

 

Readers may remember that we reported recently on Starbucks high hopes for the new Mastrena espresso machine, made by Thermoplan and apparently part of the giant chain’s latest master plan.  In what may have been a deliberate move, we were only allowed to see one very blurry picture of the back of the machine!   However, Elaine Higginson of First Choice tells us (yesterday) that she now has two of the new Mastrenas in her workshop, and that she too has high hopes of it – so we hope to bring you pictures and details soon. 

(We are apparently not the only ones to think it looks like something from Star Trek !)

 

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Sea Island Coffee, which appears to involve Peter de Bruyne and John Sherwood (Blue Mountain Coffee and the world barista championships) has introduced a new concept of Exotic Coffee – some genuinely rare and unusual items being offered in green bean form to UK roasters, and thence we expect to those operators who see the value of occasionally offering a menu item which nobody else in the country has.   The new range features some very unusual items indeed – apart from a couple of Jamaican items, which we had rather expected, there is a Kingdom of Tonga Royal (from one of the world’s genuinely fascinating south-sea locations), and an equally intriguing Melanesia from the same part of the world. We rather like the look of the Hawaiian Maui, too.   What will probably get most media attention is the Jacu bird coffee – this appears to be the connoisseur’s modern alternative to Kopi Luwak, and we have already heard from roaster Steve Leighton at Has Bean that it is unusual in being a novelty coffee with a taste that actually stands up in speciality-coffee terms.  The new range can be seen at www.seaislandcoffee.com

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The Beverley Guardian reports today local councillors are well aware that they could be causing a precedent when they make their decision over the town’s Costa café, which opened earlier this year, allegedly without first applying for change-of-use consent.  Costa submitted a retrospective application, which is due to be considered by East Riding councillors next week – but the local planning officers have already recommended that the application be rejected, on the grounds that the balance of commerce in the town has been upset. Seven other objections have been received.  Curiously, the local paper has received two letters of support, one reportedly saying that ‘independent local coffee shops do not provide the same consistently high level of service’, which is language which does not sound as if it came from a member of the public!   Equally interestingly, planning officers are apparently going to tell the committee meeting that a chain coffee store does attract more visitors than an independent, but does not draw in customers from outside its immediate location. The Beverley council is reportedly aware that an enforcement notice requiring Costa to close down is a an action which would be closely watched by councils elsewhere.

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Streetwork  the Edinburgh organisation for the homeless which created the DASH project of coffee-carts a few years ago, has opened its own bricks and mortar café. This is at South Bridge, one of the city’s busiest streets, and has been opened with help from the local roaster-retailer Artisan Roast, which believes in a philanthropic business model and also supports a Scots youth programme as well as a micro-credit initiative in Ethiopia. (Unusually, Artisan Roast has an online guide to its most recently-roasted coffees).

 

 

Newsflash Sunday 22nd June.

The new world barista champion is Irish – Stephen Morrissey, already an extremely well-regarded and internationally known barista before the contest, took the world prize in Copenhagen this afternoon against contestants from fifty other countries.The English hope, Hugo Hercod from Wadebridge, took what seems to have been a very respectable 10th place – his score of 672 in the first round was actually one more than the sixth-placed contestant got in the final round.   Stephen Morrissey, who has worked a great deal in London with last year’s world champ, Jim Hoffman, and Square Mile roasters, also won a La Marzocco GS/3 espresso machine and a Compak K-10 WBC grinder.   (We were intrigued to hear from Espresso Warehouse that they had actually signed Morrissey up to work on their new catalogue before he became world champ; they managed the same trick with Hoffmann last year!   And we also recall the new champ once telling us that many people at parties were disappointed to see him because when they heard ‘Morrissey’s coming’, they assumed it was the pop star… nobody in the coffee trade will make that mistake now.)

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The entire contents of a café are up on Ebay, with a closing date of Monday 23rd – Simon Bower of Pollards is to move out of his Meadowhall site in Sheffield  (doubtless to be replaced by yet another clothes shop, he told us)   and all the stock is at http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=     The current highest bid, we see, is £4,000, below the reserve.

Another of the grand old men of coffee has gone – the funeral of Dr. Alberto Hesse will be held this Wednesday in Trieste.  Dr Hesse, who was 90, was a former coffee trade advisor to the Italian government and was one of the earliest members of the International Coffee Council in 1963.

The founder of the Beanscene chain, recently bought by Tinderbox, has confirmed his plans to open up again on a very similar business strategy - Gordon Richardson, is proposing a new coffee chain, Pico, which will repeat his coffee-and-live-music concept.

Esquires, the first high-street chain to move entirely to Fairtrade coffee, is now introducing a reusable, recyclable takeaway coffee cup sleeve.  The item was devised by an Esquires customer, and will double as a loyalty card – when reused nine times, the next drink is free.

Drury Tea and Coffee Company, is to develop the idea of delivering roasted beans in 12kg biodegradable hessian sacks rather than one-kilo foil bags (reported in Coffee House magazine last year). The company says that environmentally-friendly packaging will also reduce the cost of the coffee by about twenty per cent – the savings made on packaging costs mean that 10 kilos of its Reale espresso coffee now cost £92, a saving of £18.40, or equivalent to the cost of two kilos packed in conventional foil bags.

Andrea Illy, head of the Italian coffee giant, was in London on Friday for the opening of his latest school of coffee, and confirmed that the UK was part of his thinking for Espressamente, the Illy chain of coffee bars which has grown rapidly to perhaps 200 around the world. However, he told Coffee House, he had ‘ideas’ for the UK, rather than ‘plans’  as yet

 

13th June

Espresso Warehouse, the ‘everything but the coffee’ wholesaler, has called for the café trade to take an interest in the big event of next week – it is the World Barista Championship from Copenhagen, in which the UK is going for its second successive world title.  And for café owners who want to see what the profitable state-of-the-art in coffee can be, there will be a live video feed at http://www.worldbaristachampionship.com  on which we can all watch the progress of the UK hope, Hugo Hercod of Wadebridge.

 

The World Barista Championship is not a widely-publicised event in the UK - as such, it is unlikely that the streets of Britain will be hung with St George flags in support of Hugo, as they would be for a football final.  However, Espresso Warehouse has stressed that it makes very good sense for every café owner to take an interest in what is going on, and ideally, to involve their staff – because what they will pick up from watching this will lead to better and more profitable sales.   (Ideally, every trade supplier in Britain should think to start their sales calls next week with a reminder of the event... is that a good enough hint?!)

 

“This event really does shape the industry,” says McGann. “Watching this tells you what will evolve through the coffee trade.  The development of temperature stability, which is now a standard requirement in choosing an espresso machine, is a direct result of things seen and done at a world barista final; the move towards better grinder blades has evolved from the barista championships.   Manufacturers catch up with what is being done and said here, and the results evolve into what is being used and done on the high street.”

 

The British representative this year is Hugo Hercod, of the Relish coffee shop and deli in Wadebridge, Cornwall.   Earlier this year Hugo won the UK title at the Hotelympia exhibition, where he impressed the judges with his ‘signature drink’, a kind of Turkish Delight with an espresso base. His signature drink this week in Copenhagen will be an adapted version of that.

 

“Hugo will be a strong competitor,” confirms Gary McGann, general manager of world-final sponsor Espresso Warehouse.  “The great challenge he faces is that the other international baristas are employees of companies which have put resources behind them, and have paid for them to train all the time, night and noon.  Hugo runs his own business, and so is at a disadvantage in terms of the time he has had to practice – but he will compete well.”

 

The World Barista Championship is held at the Wonderful Coffee expo in Copenhagen; the early rounds begin on Thursday this coming week (19th), and the top six world contestants will compete the final on Sunday.   The reigning world champion barista is Jim Hoffman, of Square Mile Coffee in London, the first Briton to take the title. 

 

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Mulmar, representing La Marzocco in the UK, has today announced a limited edition espresso machine to tie in with the WBC finals.

 

La Marzocco machines are used in the world finals, so the company asked Royal Copenhagen, the top-class Royal Danish Porcelain Manufacturer, to hand-paint a number of FB80 machines in their own unique design. Some of these are now on sale as collectors’ items – details at http://www.lamarzocco.it/collectors_sale/index.html

 

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There is a call for entries in another national contest this week.  The BSA’s bev-e awards, which recognise good work by cafes, have racked up a hundred nominations for cafes around the UK to be judged for this year’s title – but London is described as a ‘dead spot’, and will probably not feature in the contest at all unless somebody nominates some entries there.

 

“I just cannot believe that individuals cannot get a decent tea or coffee, made by people who are proud of it, in London!”  the head judge, Ranald Paterson, has told us.  Judging of the awards will take four weeks, and should be finished by the end of July.

 

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Costa has nominated this Saturday, 14th June, as its first Foundation Day, in which all profits made from its 700 UK stores on that day will be donated to the Costa Foundation to invest back into coffee growing communities.

Costa cites some research which it recently commissioned to show that 80 per cent of people in the UK now want the option of purchasing ethical coffee from their regular high street outlets - and that they are also willing to pay an average of 14p more per cup to ensure their coffee is an ethical choice.

According to David Hutchinson, Costa’s marketing director, the money raised will help the Costa Foundation build five schools across Costa Rica, Colombia, Guatemala and Ethiopia. 

Costa’s research found that 56 per cent of consumers would choose a high street café based on whether or not it sold an ethically-sourced product, and that 39 per cent of consumers would prefer cafes to have an ethically-sourced product as their main or ‘default’ coffee.

 

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Starbucks and SSP (operator of Caffe Ritazza) have announced a partnership agreement to open more than 150 Starbucks stores in prime travel channels in key European markets within the next three years.   The agreement involves co-operation across the European travel market,

covering both airport and railway station locations. Starbucks will give SSP licensing

rights to the Starbucks brand in France, Germany and the United Kingdom.  The appeal for Starbucks is that SSP has the experience of operating in travel locations in Europe for over 60 years.   The European deal is Starbucks' largest licensing agreement outside the U.S.

 

 

 

10th June

 

It is a big time for barista training centres – just a week after Illy announced their new centre, Cooper’s Coffee has said it will build the UK’s largest barista training resource outside London. This will be a 1,000 sq.ft. site, part of the company’s expansion which will also involve an extra 2,500 sq.ft. of warehouse space. The new training centre will feature a 360-degree training bar and video facilities.  David Cooper has said that he has spent three years buying the land around his existing office, to allow for the expansion; he will also be landscaping the area, and providing a new car park and picnic area. Work will begin this month, and completion is expected in September.

An additional piece of information from Cooper’s involves their Dalla Corte UK operation – the new Pro machine features what is thought to be the first control system to allow a barista to change the temperature of the water flow halfway through an espresso shot. 

It is reported that Dalla Corte UK has now reached 200 sales of Dalla Corte espresso machines, at an average price of over £5,000.

 

The Rancilio espresso machine company of Italy has completed its acquisition of the Egro Coffee Systems manufacturing operation in Switzerland, and members of the Rancilio family have now assumed control of their new subsidiary.  The British distributor of Rancilio, Drury / Coffee Machine Company, says that since it began distributing Egro, customers have reported satisfaction with both operation and reliability.  What is expected now is some cross-fertilisation of ideas between Rancilio, a dedicated espresso-machine maker, and Egro, a total bean-to-cup operation.  (Drury’s Anglo-Italian chief, Marco Olmi, has offered us the wry observation that this will be a rare instance of the Italians improving on Swiss efficiency!)

 

(Meanwhile, expect some developments following Drury’s recent introduction of environmentally-friendly packaging of roasted beans in hessian sacks).

 

 

Café Sienna, the Yorkshire supplier run by the top man in the Beverage Service Association, David Veal, has increased its customer base by about a fifth with one acquisition – the company has bought Janines of Mexborough.  Janines is a general supplier of beverages and coffee machines to cafes, pubs, council offices, restaurants and the like, with half of its customers in Yorkshire and the rest spread around the UK.   The former managing director, Mike Ritchie, has moved to Style Café of Lancashire.

 

 

The coffee shop at Gloucester cathedral has been broken into.  What did the thieves take?  They took the CCTV security system!

 

The latest and most bizarre story of café planning regulations combines both a change-of-use aspect and a reverse twist on the chairs-outside-cafes story. In this case, a couple in Northumberland have been ordered by the local council to erect tables and chairs at their home, and put up signs advertising beverages for sale… because, the council says, the building they live in was formerly a café, and nobody applied for permission to change the use of the building into a dwelling-house.  To avoid being prosecuted by the council, they have been forced to offer tea and coffee, even though one day’s takings has been as low as £3.60.

 

 

Ringtons, the tea company which has a unique selling point of home delivery in small quantities, has begun another stage of its expansion plan – it launched a horse-and-cart delivery service in East Devon this month. And if the delivery service is successful, the firm will introduce domestic tea delivery throughout the west country. Ringtons already delivers to 280,000 domestic customers from 28 depots elsewhere across the UK.  Meanwhile, a Newcastle IT company has already said that it intends to make Ringtons 'the number one resource for all things to do with tea on the web'.  

 

 

The Beverage Service Association is promoting a conference on the theme of ‘Turbocharge your Business’, to be held near Coventry on 24th September (followed by a golf day on the 25th).  The subjects are finance, marketing, time-management and human resources.  (With regard to time-management, Speciality Food Retailer magazine, for whom we occasionally write, tell us today of research that says food retailers waste at least 7.5 per cent of their wage bill through inefficient time planning).

 

 

Barry Mortlock, who used to run Badgers café in Llandudno and now has other café interests both in that town and in south Wales, will begin his annual charity cycle run tomorrow. He cycles from Llandudno to his Swansea site, and the four-day run aims to raise £10,000 for children’s hospice work.   To donate online please visit www.justgiving.com/coffeeculturecyclechallenge

 

 

Joachim Herz, one of the owners of German retailer Tchibo and one of the world's 500 richest people, has died in a swimming accident in Atlanta, USA.  According to Forbes, Herz's fortune was about $3 billion, closely followed by his mother Ingeburg Herz and two brothers.

 

 

Beyond the Bean has named the winner of its recent contest to win a trip to support the British entrant at the World Barista Championships in Copenhagen. The winner wasTony Harris of Fig & Olive in Solihull.   (Elsewhere, expect Beyond the Bean to make some noise about Starbucks' recent introduction of the Stix-to-Go and Stir Stix products, the plastic things that go in takeaway lids.  BtB can claim to have been the first UK distributor of this product, and will probably be reminding its customers that they can react very quickly if the product gains popularity through Starbucks' use).

 

 

The Rainforest Alliance has presented Lavazza with its Green Globe status  for the work that the Italian company has put in to build partnerships for sustainable development with three coffee-growing projects that it supports in Columbia, Honduras and Peru. The coffee from these farms goes into the Tierra blend.

 

 

Colonel Grumpy, the retired military man and diplomat who now trades coffee from a refurbished Guatemalan bus at county fairs and the like, tells us that he has opened his first static site – in an army garrison.  Colonel Grumpy’s Bus Stop café will open as part of the  Army Welfare Services operation on 18th June.  The idea of introducing a speciality coffee bar in a garrison was supported by no less than the Chief of the General Staff, General Sir Richard Dannat.

 

 

Our home page news section has sometimes been allowed to grow to ridiculous lengths... we're going to try and keep it in check.  Items more than a few weeks old will now go to the news archive. Now, that is an immense file... it goes back to 2003!

 

CURRENT HOT TOPICS:

The Scalding issue... the outside chairs issue... the new Allegra survey

 

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The coffee sector research consultancy Allegra Strategies has produced its online survey form for its first research into the British independent café sector.

  Allegra’s Jeffrey Young tells us that the new work is intended to give detailed insight into market growth, consumer trends, and best practices.

Allegra say that the survey should take only ten minutes to complete, and it's here -  www.allegra.co.uk/indcoffeehouse  

The main report will be published mid-September.  It will be available to Boughton’s Coffee House subscribers for a discounted price of £360 + VAT (Normally £395). All participants get a free summary copy.

 

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OTHER HOT ISSUES -

 

The continuing inability of local councils to make sense of the seats-outside-cafes situation.

See it here.

 

and

 

The latest scalding problem - what do cafe owners do?

See it here.

 

 

 

 

 

 

 

 

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